Overview
Life Protect 24/7 is an inbound sales call center seeking a talented and motivated leader who develops and challenges their team to be leaders in sales. This Full Time Inbound Call Center Sales Manager position leads a team of 15-20 in a positive atmosphere in a remote setting while working in the office. The team handles calls from diverse customers interested in a medical and security alert system that travels with you, helping rescue over 5,000 individuals each month.
Responsibilities- Lead a team of 15-20 team members in a positive atmosphere in a remote setting while collaborating in an office environment.
- Serve as an active advocate for the company and its employees; relay company goals, quality standards, and processes to the team through servant leadership.
- Educate and support sales representatives to develop and solidify necessary sales skills; build rapport and establish relationships by listening, identifying needs, communicating clearly, and providing solutions.
- Competitive pay
- Weekly pay
- Paid training
- Paid time off
- Medical, dental, vision, AD&D, and life insurance
- HSA options
- 401(k) with company match
- Employee development program
- Employee product discount
- Beautiful call center workspace
- Convenient access to walking trails and Norfolk Premium Outlets
- Must be at least 18 years of age
- High school diploma or equivalent
- 2 years of experience leading a team in a call center environment
- At least one year of experience leading a remote team
- Experience in monitoring call quality, call queue, and coaching sales
- Strong communication skills (verbal, written, and interpersonal)
- A customer-focused approach with adaptability to new situations
- Ability to multitask, prioritize, and manage time
- Ability to motivate and engage a sales team
Pay: $52,000 with opportunities for monthly/quarterly bonuses
Schedule:
Monday-Friday
If this sounds like the spot for you and you meet the qualifications, apply to bring your skills and charisma to our team.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.
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