Station Training Supervisor

General Purpose Of Job

Responsible for conducting initial and recurrent training for above and below wing operations including but not limited to, ramp operation, customer service, security, Safety, ACAA, Weight and Balance, and Aircraft appearance. A working knowledge of Customer Service and Ground Operations training is a plus. This position is cross-utilized in all below wing operations.

• Facilitate initial and recurrent training in all areas mentioned above within the station.
• Evaluate and supervise customer service and ramp procedures safety and compliance.
• Create and maintain all training records per company, carrier and FAA regulations.
• Conduct GSE (Ground service equipment) training on all motorized equipment.
• Conduct customer service and ground operations training with Hazmat Recognition, Security, ACAA, etc.
• Train and implement Station training procedures for the handling of specific carrier contract.
• Perform other duties in supporting Training department’s goals and objectives.
• Assist the department in the achievement of corporate and departmental goals and improve the overall product.
• Support Station operations training in any and all projects that are assigned. In addition, assist with Station Operation needs during times when there are no classes.
• Ability to communicate orally and in writing to students, subordinates and upper level management.
• Other duties as assigned by Station Manager.
• Must pass a ten (10) year background check and pre-employment drug test
• Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

Responsible for conducting initial and recurrent training for above and below wing operations including but not limited to, ramp operation, customer service, security, Safety, ACAA, Weight and Balance, and Aircraft appearance. A working knowledge of Customer Service and Ground Operations training is a plus. This position is cross-utilized in all below wing operations.

• Facilitate initial and recurrent training in all areas mentioned above within the station.
• Evaluate and supervise customer service and ramp procedures safety and compliance.
• Create and maintain all training records per company, carrier and FAA regulations.
• Conduct GSE (Ground service equipment) training on all motorized equipment.
• Conduct customer service and ground operations training with Hazmat Recognition, Security, ACAA, etc.
• Train and implement Station training procedures for the handling of specific carrier contract.
• Perform other duties in supporting Training department’s goals and objectives.
• Assist the department in the achievement of corporate and departmental goals and improve the overall product.
• Support Station operations training in any and all projects that are assigned. In addition, assist with Station Operation needs during times when there are no classes.
• Ability to communicate orally and in writing to students, subordinates and upper level management.
• Other duties as assigned by Station Manager.
• Must pass a ten (10) year background check and pre-employment drug test
• Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable, and fulfill obligations.
• Attention to Detail
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations
• Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
• Willingness to take on responsibilities and challenges
• Be sensitive to others' needs and…