Human Resources Shared Services Director

The Opportunity:

Manage consult ing e nga gements and technology-based Information Technology ( IT ) solution projects for clients. Develop new applications based on professional principles and theories. Lead strategy of development of solutions to highly complex problems. Exercise considerable latitude and take primary responsibility for supervision and development of managers. Oversee HR Administration service offerings and lead an end-to-end ‘hire to retire’ solution for highly tra nsa ctional and repeatable activities that touch the employee.

Optimize processes and lead a team to improve employee experience and support the organization's strategic goals. Develop and execute a shared services strategy aligned with organizational objectives, driving continuous HR process improvement, and standardization. Lead and mentor an HR team, focusing on performance management, training, and service standards. Identify opportunities for AI, automation, and efficiency gains in HR processes. Collaborate with HR Business Partners and leaders to ensure alignment and effective communication, ensuring compliance with employment laws and data protection regulations.

Develop and monitor key performance indicators, using data analytics to guide decision-making and process improvements. Due to the nature of work performed within this facility, U.S. citizenship is required.

You Have:12+ years of experience managing or leading HR teams with progressive HR leadership3+ years of experience in a shared services environment leading cross-functional teams

Experience with managing a payroll service offering

Experience in process management, optimization, and continuous improvement met hodologies

Experience spearheading major transformation and restructuring initiatives

Knowledge of Help Desk and shared service technology procedures and best practices

Ability to manage teams, clients, stakeholders, and workflow in a shared services environment

Ability to build strong relationships with COE partners as well as the business sectors to improve delivery

Ability to address performance issues through key performance met rics and technical efficiency

Bachelor's degree

Nice If You Have:

Experience with HR technology and tools such as Workday and Service Now Experience  applying detailed focus on data and processes to ensure data integrity

Ability to understand technical data flows across multiple systems

Ability to lead through others and develop strong leaders

Possession of excellent written and verbal communication skills across multiple formats, including formal presentations, meetings, conference calls, and e-mails

Master’s degree in HR or Business Administration Compensation At  Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.

Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as…