Field Technology Specialist- Norfolk VA
Position Summary
Installs, maintains, tests, troubleshoots, and repairs various computer, network, and electronic physical security systems, low voltage systems, cabling, and associated equipment for optimum performance.
This is a travel position. You will be traveling 85% of the time.
Essential Duties and Responsibilities- Install, set up and troubleshoot low voltage infrastructure for network, physical security systems, and low voltage electronics systems.
- Apply working knowledge of physical security system devices, major components such as, cameras, card readers, control panels and power supplies, biometric devices, electronic strikes, mortise, and magnetic locks.
- Evaluate performance of installed equipment; provide on-going QA/QC feedback.
- Install, set up and troubleshoot all information technology systems to include Windows Operating System Configurations.
- Demonstrate knowledge of design techniques, tools, and principals involved in the production of technical plans, blueprints, drawings, and models.
- Assemble, disassemble, and install video and data communication lines and hardware, computer systems, security and surveillance systems using hand and power tools.
- Configure, install, and repair computers for hardware, network settings, system hardening, and additional software as required.
- Arrange and coordinate local procurement of material and equipment required for project completion of assigned tasks.
- Arrange and coordinate receipt, installation, and tracking of purchased materials.
- Provide project deliverables.
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Communications:
Exhibits good listening and comprehension. Expresses ideas and thoughts in written form and verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Exceeds customer expectations. Promotes customer focus. Provides excellent customer service delivery. Foster innovative approaches to meeting customer needs.
Planning and Organization - Integrates changes smoothly. Prioritizes and plans work activities. Set goals and objectives. Use time efficiently. Works in an organized manner.
Problem Solving:
Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Develop alternative solutions. Works well in group problem-solving situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience- Associates degree (AAS preferred) from an accredited institution that requires 2 years' experience may be substituted for the degree, or certification and experience.
- 3 Years' relevant computer or installation experience.
- Experience with IP camera installation and maintenance preferred.
- Experience in troubleshooting and maintaining low voltage physical security and VMS is a plus.
- Read and understand work orders, instructions, schedules, schematics, specifications, manuals, wire diagrams, blueprints, and technical drawings. Draft reports and business correspondence.
- Effectively present information and respond to questions from co-workers, managers and customers.
Calculate amounts related to performance of the position such as discounts, proportions, percentages, distances, area, circumference, and volume. Apply concepts of basic geometry.
Reasoning Ability- Apply low voltage and basic electric theory (voltage, amperes, and ohms) and associated test equipment to install, test, troubleshoot, or replace electronic power, communication, and control systems.
- Capability to interpret and edit technical plans, blueprints, drawings, and models; familiar with interpretation and use of computer-aided design (CAD) drawings.
- Solve practical problems and deal with a variety of variables in situations where limited standardization exists.
- Proficient in Microsoft Applications.
Working knowledge of Microsoft Operating Systems including Windows 11. - Demonstrate understanding of Information Technology, computer concepts, applications, and configuration;…
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