Manager, Nursing & Patient Care Services - Ambulatory

City/State:
Norfolk, VA

Work Shift:

First Days

Work Hours:

Monday - Friday, 7:30 am-4:30 pm or 8-5 pm

Location:

On-site, will require occasional flexibility for local travel to a primary care office

SMG Senior Health Services is currently hiring a full-time Manager, Nursing and Patient Care Services—Ambulatory in Norfolk, Virginia. This role provides supervision of staff, clinical expertise, and oversight of all aspects of operations including patient care, customer service, budget, and risk management. The Manager ensures compliance with organizational and ambulatory care policies, regulations and standards of care and practice, and the competency of clinical and non‑clinical staff.

The Manager is accountable for developing, monitoring and engaging team members and other resources to improve financial performance, patient experience, quality, safety, access and team member performance. The Manager is responsible for interviewing, hiring, developing and retaining staff with the goal of building a highly reliable work team. The Manager utilizes effective communication and interpersonal skills and adapts leadership style to support achieving department goals and objectives.

• RN-Bachelor's Level Degree (Required)

• Registered Nurse (RN) Single State‑Nursing License‑NC or VA required
• Basic Life Support (BLS) Certification within 90 days of hire required

• Nursing experience of 2 years required
• Previous supervisory/charge experience preferred

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long‑Term, Short‑Term Disability, and Critical Illness plans
• Life Insurance
• 401(k)/403(b) with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco‑free environment.