Customer Interaction Quality & Compliance Specialist
PRA Group is seeking a Compliance Quality Analyst to monitor and evaluate recorded consumer interactions for accuracy, adherence, and customer service in an office setting. The role involves providing feedback to operations managers, maintaining records, and contributing to calibration sessions to ensure consistent standards.
The ideal candidate has at least one year in collections, strong communication skills, and proficiency with MS Office.
Our group is growing, and we are hiring a Customer Interaction Quality & Compliance Specialist in Norfolk, VA, United States.
The following position is for a Customer Interaction Quality & Compliance Specialist with PRA GROUP, INC.
Our organisation is growing, and we are hiring a Customer Interaction Quality & Compliance Specialist in Norfolk, VA, United States.
This position is for the Customer Interaction Quality & Compliance Specialist role at PRA GROUP, INC.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).