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Key Holder Guest Experience

Job in Norfolk, Virginia, 23500, USA
Listing for: Nothing Bundt Cakes #163
Part Time position
Listed on 2026-05-28
Job specializations:
  • Retail
    Customer Service Rep, Bakery
  • Restaurant/Food Service
    Catering, Bakery
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Key Holder: Flexible Schedule & Guest Experience

Benefits:

  • Employee discounts
  • Flexible schedule
  • Free uniforms

Part-time position with options for 3-5 days per week with approximately 20 - 30 hours.

At Nothing Bundt Cakes, the Key Holder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunity for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others:

· We have great operating hours – no late nights!

· Cake discounts. Yummm!

· This job is fun. It’s literally a piece of cake!

· This is a great place to make new friends!

· We love to celebrate and bring joy to the community.

· Opportunity for growth with four stores and new positions.

Accountabilities/Duties:

  • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
  • Supports the Bakery Manager in training team members and directing daily work responsibilities.
  • Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

Education, Certifications and Work Experience Requirements:

  • High school diploma or GED; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

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