Coach/Ops Mgr Trainee in NORFOLK, Virginia
Listed on 2026-07-07
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Retail
Retail & Store Manager, Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Store Manager
$31.00 - $38.00/hr
* Full time Shifts may vary
Position Summary...
What you'll do...
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model Manages and supports customer service initiatives for example store of the community and community outreach programs Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements Manages and assists in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales Monitors and ensures effective merchandise presentation seasonal transitions inventory flow and operational processes Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates Assigns duties sets clear expectations provides associate recognition communicates expectations consistently and effectively Promotes a belonging mindset in the workplace Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders Supports plans and initiatives to meet customer and business needs Identifies and communicates goals and objectives builds accountability for and measures progress in achieving results Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning
Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices
Respect the Individual:
Builds high-performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform Act with Integrity:
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Serve Our Customers and Members:
Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence:
Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit…
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