Sales Associate

Stores Norfolk (Norfolk Premium Outlet), VA

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for, and confident.

What You’ll Do:

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty.
• Perform register functions, utilizing your sales, promotion, and product knowledge to drive add-on sales.
• Maintain a flexible schedule that includes holidays, nights, and weekends.
• Cover the sales floor and ensure all visual standards are met.
• Assist in organizing the stockroom and maintaining a clean, inviting store environment that encourages shopping.

What You’ll Need:

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment while creating an excellent customer experience.
• Fashion-focused with an awareness of current trends.

Physical Requirements (with or without reasonable accommodation):

• Ability to stand and walk during scheduled hours.
• Ability to pack and unpack shipments, arrange and move store fixtures, and handle packages weighing up to 50 lbs.
• Ability to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get:

• 50% associate discount, additional monthly discount coupons, mental health resources, sick time*.
• 401K with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.

* Sick time benefit available where legally required.

The job description is intended to describe the general nature of work performed by associates in this role. It is not exhaustive and may change as needed.

Our company participates in E-Verify, a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Form I-9. The information provided is compared to records in the Social Security Administration and Department of Homeland Security databases to verify identity and employment eligibility.