Store Lead - Norfolk Outlets - Part Time

Job Summary

The Store Lead will support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate professionally, engage customers, maintain store standards, and support teamwork and employee development.

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with the Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and give appropriate feedback on a daily basis and during the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor, maintaining high standards and ensuring brand integrity.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards and Safety requirements are met.

• High school diploma or equivalent.
• 1–3 years of previous retail experience.
• Must be at least 18 years of age.

• Excellent customer engagement.
• Detail oriented.
• Ability to prioritize tasks.
• Ability to work in a team environment.
• Ability to give and receive performance‑based feedback.
• Will embrace self‑development.
• Effective communication skills.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning, and organization skills.
• Proficiency in Microsoft Office.
• Ability to adapt to and learn internal applications.
• Willingness to work a flexible schedule, including weekends, to meet business needs and PT/FT availability requirements set by the company.
• Ability to maneuver on the sales floor and stockroom; climb ladder, lift, and carry up to 50 lbs.

Hourly/Salary $14.77 – $20.77 per hour.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.