Zoo Gift Shop & Guest Experience Leader
Job Description & How to Apply Below
The Virginia Zoo in Norfolk, VA is seeking a Gift Shop and Amenities Manager to lead retail and guest amenities programs. You will shape product selection to align with sustainability goals, manage vendor relationships, and ensure an exceptional guest experience through thoughtful merchandising and efficient operations.
You will recruit and develop staff, oversee daily operations for both retail and amenities, track performance, and implement promotions.
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