Neuroscience Hospital Specialist; Norfolk, VA

Job Summary

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products with a focus on pharmaceutical and nutraceutical products to meet unmet medical needs and maintain everyday health. The Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, providing product expertise and facilitating the patient, caregiver, and HCP experience.

This position enhances customer engagement, thought leadership, and business planning. It involves proactive outreach to HCPs, facilitating discussions, and elevating insights to inform strategic decisions.

• Conduct proactive outreach to HCPs on product access, on‑label information, and established patient care guidance.
• Engage customers through virtual or digital tools and direct them to colleagues (e.g., MSLs) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform strategy and business goals.

• Minimum 2 years of pharmaceutical or medical device sales experience.
• Residence within 50 miles of the primary city in the sales territory.
• Previous cross‑functional industry experience in commercial life sciences or related fields.
• 4 or more years of sales experience with HCPs, ideally representing multiple products.
• Ability to work in an ambiguous environment undergoing transformation.
• Proven track record in coaching, training, and mentoring peers or others.
• Commitment to ethical business practices, understanding of regulatory standards, and compliance with Company policies.
• Ability to assimilate and communicate complex clinical and product information.

• Territory Analysis / Business Planning
  • Uses competitive data and business reports to track progress and uncover opportunities.
  • Displays knowledge of territory and business conditions that impact sales results to establish near‑term priorities.
  • Responds compliantly to competitive threats and opportunities.
  • Educates staff on payer guidelines and reimbursement procedures to increase pull‑through.
  • Effectively utilizes promotional materials.
• Selling Skills, Engagement & Account Pull Through
  • Maintains awareness of internal support team resources and utilizes them appropriately.
  • Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
  • Identifies professional groups to network and ensure access to key opinion leaders.
  • Builds strong relationships with all key office/practice personnel, focusing on patient health and providing value.
  • Delivers effective and balanced office calls and sales presentations using approved marketing materials and technical references.

• Accountability for Results:
  Stay focused on key strategic objectives, hold high standards, and lead change.
• Strategic Thinking & Problem Solving:
  Make decisions considering long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity:
  Maintain an ongoing focus on the needs of customers and key stakeholders.
• Impactful Communication:
  Communicate with logic, clarity, and respect; influence at all levels to achieve the best results.
• Respectful
  
  Collaboration:
  
  Seek and value others’ perspectives to build diverse partnerships.
• Empowered Development:
  Play an active role in professional development as a business imperative.

Salary:
Minimum $116,000 – Maximum $166,750, plus incentive opportunity. The range represents a typical pay range for individuals hired in the role in the United States.

Final date to receive applications:
This will be posted for a minimum of 5 business days.

Comprehensive medical, dental, vision, prescription drug coverage; company‑provided basic life, accidental death & dismemberment; short‑term and long‑term disability insurance; tuition reimbursement; student loan assistance; a generous 401(k) match; flexible time off; paid holidays; and paid leave programs, as well as other company‑provided benefits.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, sex, gender identity or expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.

You can contact Accommodation Request for assistance.