Automotive Sales Professional

Mobility Works is a leading retail provider of wheelchair accessible vans, cars, and SUVs, offering one of the largest inventories of mobility-focused vehicles and products through a national network of over 90 locations. The company focuses on personalized service, working closely with each customer to identify the best mobility solution for their needs.

The Certified Mobility Consultant (CMC) is responsible for sales, gross profit levels, customer and vendor relations, and developing competitive market intelligence. By his or her actions, the Certified Mobility Consultant greatly affects WMK Inc., Mobility Works market penetration, product development, sales volume, and responsiveness to market influences.

• Acquire and maintain adequate product knowledge
• Demonstrate professional personal and business behavior
• Generate and maximize sales volume
• Maintain effective customer follow-up procedures
• Understand selling and utilize the selling process, following the established sales systems
• Effectively sell all products and services, as required by the General Manager
• Completely know inventory status of in-stock and on-order vans, including targeted or over-age inventory in software system
• Treat all customers in an enthusiastic, courteous, and helpful manner. Strive for complete customer satisfaction
• Prepare and provide quotes for prospects in a complete, accurate, and timely manner
• Assist prospects in securing all desired information
• Complete all paperwork accurately and quickly, as defined by branch policies and procedures
• Comply with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc
• Meet or exceed agreed-upon goals for gross profit, van sales volume and closing ratios. CMCs with one year of experience or more should be generating a minimum average of $25,000 per month in GP
• Provide feedback to the General Manager on goals, programs, and market situations
• Complete other duties as assigned

• High school diploma or GED required
• Ability to plan, direct and control the activities of others
• Deal with all types of people
• Excellent customer service skills and experience is required
• Solid verbal, written, and interpersonal communication skills are required
• Experience working independently with minimal supervision is required
• Candidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening

• Able to function capably in an office environment using standard equipment (telephones, fax machines, computers, copiers, etc.)
• Must be able to complete office-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.