Security Specialist

The Security Specialist shall provide a broad range of visitor and access control security services and administration support functions to include providing communications support, badge checks, and executing Random Anti‑Terrorism Measures (RAM). These individuals will provide key/lock program and security container (Safe) assistance and prepare logs and documentation for secure area doors and locking systems. All work will be IAW applicable Federal, Department of Defense, Installation, and/or Facility governing instructions/policies and established local processes and procedures.

The Security Specialist should be able to perform, be familiar with, or have experience with the following:

Security experience with security monitoring systems (e.g., Lenel) and watch standing experience.

Possess computer skills to include basic knowledge sufficient to complete internet searches and prepare/edit documents utilizing word processing and spreadsheet software.

Tasks are primarily sedentary and performed sitting or standing at a computer. However, there will be periods of walking, including transiting up and down stairs or around the building.

Verify all personnel and visitors entering the facility have a valid facility badge per standard operating procedures (SOP).

Perform end‑of‑day closing processes and procedures, use security equipment, locks, and alarm systems to perform daily duties per SOP.

Maintain a Facility Watch Log for incoming and oncoming shifts and any events that happen during visitor control duties per logs provided. Events include items such as any alarms, real‑world emergency events, exercises, training, medical, security, etc.

Provide communications between Visitor Control and installation security forces, central alarm station, fire services, or other entities as needed.

Provide assistance by contacting police, fire, etc. in the event of an emergency and informing the facility Security Officer (SO) and/or designee as soon as possible. Provide required access to first responders as needed.

Review and process all requests for facility access via visit request documents via a spreadsheet that is provided by government personal security. Create and issue security badges in accordance with established instructions, processes, and procedures located on the customer portal and/or provided to the contractor.

Assist, with permission and guidance of designated Government points of contact, in creating, modifying, and terminating profiles within the access control system (ACS). Update the facility watch logs for all actions as needed.

Support walk‑in visitors with requests for access, background verification, badging, to facilities and provide other customer service assistance for the facility, as needed. Answer all phone calls, ideally within 2–3 rings, with professional customer service.

Assist with audits, staff‑assisted visits, inspections, and/or surveys of the visitor control.

Per the direction of the appropriate customer staff, Commander's Adjutant, and any other designated personnel, coordinate scheduling for the display of outdoor/indoor customer and distinguished visitor flags, banners, and pennants.

Announce all exercises, trainings, and real‑world situations, and emergency events that are received via email, blackboard messaging, and the installation giant voice over the visitor control loudspeaker (PA‑System) located in Visitor Control.

Manage the issuance and inventory of encrypted hand‑held radios. Document all radios that are issued in a paper or electronic log that will be provided to the contractor.

Assess alarms and alerts from the ESS, IDS, and CCTV, and report all incidents to the SO or designee. Identify and document all ESS, IDS, or CCTV system issues in the facility watch log and notify government security and maintenance personnel via an electronic trouble ticket within one hour of discovery. Maintain an electronic trouble ticket log for all Visitor Control Systems.

Assist with support for installation Central Alarm Monitor Station, Security Forces, Fire Services, or other entities as needed to control access, assist in investigating alarm actuations,…