Security Officer Ameveningnight Shifts

Security Guard – RCSU / 23-Hour Stabilization Center Position Summary

The Security Guard supports safety and operations at a crisis stabilization facility by controlling access, monitoring the environment, assisting with intake flow, and supporting staff during non-clinical incidents. This is a non-clinical role and does not involve assessments, admission decisions, or therapeutic services.

• Safety & Access Control
  • Monitor and control entry and exit to the facility
  • Enforce visitor sign-in/sign-out and
  • Monitor security cameras and conduct routine safety checks
  • Maintain a calm, professional front-of-house environment
• Intake & Front Desk Support (Non-Clinical)
  • Greet walk-ins and ensure required sign-in procedures are followed
  • Request and collect photo  insurance cards (no eligibility determinations)
  • Secure personal belongings according to policy
  • Notify intake staff or leadership of arrivals and delays
• De-Escalation & Incident Support
  • Use approved verbal de-escalation techniques
  • Support staff during agitation or conflict until clinical staff intervene
  • Follow escalation and chain-of-command procedures
  • Contact emergency services only as directed by protocol
• Communication & Coordination
  • Answer and route incoming phone calls
  • Activate on-call staff as needed during evenings or after hours
  • Coordinate approved transportation for discharges or transfers when assigned
• Documentation
  • Complete incident reports for safety issues, walk-ins, refusals, and escalations
  • Submit documentation before the end of shift

• High school diploma or equivalent required
• Prior security, healthcare, or behavioral health experience preferred
• Strong communication and situational awareness skills
• Ability to remain calm and professional in high-stress situations
• Must pass required background and fingerprint checks