Physical Security Program Supervisor

The Physical Security Program Supervisor serves as the primary Security representative for the transit system’s security technology systems, design, development and implementation. The Physical Security Program Supervisor is responsible for interfacing with internal and external stakeholders and collaborative peers regarding physical security initiatives, systems, design, and program management. This position works with a high level of autonomy as the technical expert, and provides guidance, develops doctrine, and advises on the logical design of HRT’s physical security requirements.

This position reports to the Senior Manager of Security Services and serves as the immediate supervisor to the Security Systems Specialist.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Security Strategy Development:

• Develop and implement a comprehensive physical security strategy to safeguard HRT's facilities, assets, and personnel effectively.

Program Management:

• Act as the liaison with security technology peers and vendors, ensuring compliance with contract terms or deliverables and overseeing the deployment and operation of security programs.

Special Programs:

• Oversee the deployment and management of mobile surveillance systems and other in-field security technology assets, enhancing situational awareness and security coverage across transit routes and facilities.
• Identify, establish, and manage the implementation of unique or specialized security technology initiatives, due to operational demand, professional assessment, or as directed.

Access Control Systems:

• Design, plan, and manage access control systems for both existing and new facilities, ensuring alignment with security requirements, operational needs, and regulatory compliance.

Security Centers and Dispatch Operations:

• Provide guidance or design support for security system monitoring and coordination with relevant stakeholders in security centers.

Risk and Vulnerability Assessment:

• Conduct regular assessments of transit facilities and related properties to identify security technology gaps and recommend appropriate security measures based on risk and vulnerability assessments.
• Stay current with emerging physical security technologies and industry trends, evaluating their potential for enhancing HRT's security posture.

Training and Awareness:

• Develop and deliver training and awareness sessions to employees on physical security protocols, and system(s) use(s).
• Act as a point of contact for law enforcement agencies, emergency services, and regulatory bodies concerning physical security matters, security technologies, and security data.

Security Audits:

• Independently perform routine and needs-based security system audits to ensure their operational health, effectiveness, and appropriate use.

Evidence Program Manager:

• Manage personnel assigned the role of Evidence Officer and maintain responsibility for the governance of digital media and evidence management, including chain of custody.
• Provide guidance and tasking to the Security Systems Specialist for work responsibilities.
• Act as the liaison from the Security Services Department for committees, projects, etc. regarding the use, design, or implementation of any security technology, system, or physical security task(s).
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Perform other duties as assigned.

Required Knowledge, Abilities and Skills essential to Job Functions:

• Knowledge of security operations and security technology systems and practices.
• Understanding of security technologies and best practice applications in the transit environment and support infrastructure.
• Ability to manage multiple projects.
• Ability to work under pressure and otherwise stressful situations.
• Responds to security system emergencies.
• Able to communicate with personnel at all levels.
• Coordinate information and resources in an efficient and effective manner.
• Accurately present information orally, in writing, and electronically.
• Use critical thinking skills.
• Work independently and with little…