Security Officer

Overview

The Security Officer II provides a safe and secure environment for patients, visitors, and staff. The role requires situational awareness, assessment, and interventional skills and focuses on de‑escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs, and reports to Security Management or designee.

• Ensure the security of buildings and property through regular patrols and reporting.
• Ensure patient safety by completing regular environmental assessments and periodic unit rounds.
• Promote positive guest relations by assisting visitors.
• Investigate incidents that occur on health system property.
• Report as a team member to all hospital behavior emergencies and respond quickly in a professional and therapeutic manner.
• Perform least restrictive verbal and physical de‑escalation techniques when necessary.
• Generate reports and complete follow‑up on incidents as directed.
• Maintain and inspect alarms and safety equipment.
• Assist with evacuations in emergency situations requiring strength, stamina, and flexibility.
• Provide safe‑car transport of patients being admitted in coordination with mental health clinicians.
• Ensure a Safety Officer is present as needed for court proceedings.
• Assist with patient admissions in a timely, organized, and client‑centered fashion.
• Manage visitor orientation, screening, and badge issuance for entrance.
• Participate in debriefing of escalation events.
• Assist with patient transitions as needed.
• Build rapport with patients with the goal of de‑escalation in mind.
• Attend change‑of‑shift and unit‑level huddles as requested.
• Perform other duties as assigned.

• None required.

• High school graduate or equivalent.
• At least two years of security officer experience preferred.
• Minimum of one year of experience in a behavioral health setting, crisis intervention, de‑escalation, or hospital environment preferred.
• Military or law enforcement experience preferred.
• Demonstrated computer literacy, loss prevention techniques, and positive guest‑relations skills.
• Valid driver’s license.
• Meet the insurability policy requirements to drive a CHKD vehicle.
• Pass the CHKD driving test within 30 days of employment.
• CPR training required and/or obtained within 45 days of hire.
• CPI Crisis Prevention Training obtained within 30 days of hire.
• Successfully complete a post‑offer pre‑hire physical and functional capacity screening and annually thereafter.

• Work is performed inside and outside the hospital in all weather. The position may require short bursts of running.

• to view physical requirements.

CHKDHS is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at Talent Team.