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Job Description & How to Apply Below
601 Children's Lane
Facilities/Security
Evenings
17.8600 Through 26.7900
* 2nd Shift, Evening Shift, Sunday-Saturday including weekends
* * GENERAL SUMMARY
* The Security Officer provides a safe and secure environment for patients, visitors, and staff. The role requires situational awareness, assessment and interventional skills. The role often entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs to maintain a safe and therapeutic clinical environment.
Reports to Security Management or designee.
* ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures the security of buildings and property through regular patrols and reporting.
* Ensures patient safety by completing regular environmental assessment and periodic unit rounds.
* Promotes positive guest relations by assisting visitors.
* Promotes positive guest relations by assisting visitors.
* Investigates incidents that occur on health system property.
* Reports as a team member to all hospital behavior emergencies. Responds quickly in a professional and therapeutic manner.
* Performs least restrictive verbal and physical de-escalation techniques necessary.
* Generates reports and completes follow up on incidents as directed.
* Maintains and inspects alarms and safety equipment.
* Assists with evacuations in emergency situations requiring strength, stamina and flexibility.
* Responsible for Safe Car transport of patients being admitted in coordination with mental health clinicians.
* Provides support to ensure a Safety Officer is present as needed for court proceedings.
* Assists with patient admissions in a timely, organized and client-centered fashion.
* Responsible for visitor management to include providing orientation, screening and badges for entrance.
* Participates in debriefing of escalation events.
* Assists with patient transitions as needed.
* Works to establish a rapport with patients with the goal of de-escalation in mind.
* Attends change of shift and unit level huddles as requested.
* Performs other duties as assigned.
* LICENSES AND/OR CERTIFICATIONS
* None required.
* MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
* High school graduate or equivalent.
* At least two years of security officer experience preferred.
* Minimum of one year of experience in a behavioral health setting, crisis intervention, de-escalation or hospital environment preferred.
* Military or Law Enforcement experience preferred.
* Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.
* Must have a valid driver's license.
* Must meet the insurability policy requirements to drive a CHKD vehicle.
* Must be able to pass the CHKD driving test within 30 days of employment.
* CPR Training required and/or must be obtained within 45 days of hire.
* CPI Crisis Prevention Training must be obtained within 30 days of hire.
* Must be able to successfully complete a post-offer pre-hire physical and Functional Capacity Screening and annually thereafter.
* WORKING CONDITIONS
* Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.
* PHYSICAL REQUIREMENTS
* to view physical requirements.
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