Lieutenant - NNSY

Description

Hana, We Don’t Just Provide Security — We Protect What Protects Us

Every post, every patrol, every decision matters. If you are an experienced Lieutenant who takes pride in professionalism, discipline, service, and integrity, join a team where your commitment helps secure the front lines of our nation’s defense.

For over 20 years, Hana has proudly provided trusted officers to the Department of Defense, safeguarding military bases, personnel, and critical facilities. Our Security Officers are the front line of safety, ensuring those who defend our nation can carry out their missions confidently and without interruption. With Hana’s extensive security experience, you’ll have the training, standards, and team support to succeed in this vital role.

As a Lieutenant working in our Norfolk, Virginia region, you will assist in leading the Security team to uphold the highest standards of safety, compliance, and professionalism in accordance with contract requirements, client expectations, and company policies.

At the site, you will safeguard the facility, manage access control, conduct patrols, deter unauthorized activity, and respond promptly to security incidents—all while providing exceptional customer service. Your vigilance, judgment, and leadership help ensure the safety and readiness of this historic military installation.

• Leadership. Each Lieutenant is responsible for working with the Site Manager to foster a “one-team” culture among the team. Under a “one-team” culture, the Lieutenants are expected to adhere to our Core Values and support each other to ensure the security and safety of the site and Company employees. We have five Core Values:
  • We treat everyone with dignity and respect
  • We value each other as ‘Ohana (Family)
  • We ensure the safety and well-being of our ‘Ohana
  • We live Pono (honestly and honorably)
  • We strive for excellence.
• Positive Work Environment. Each Lieutenant is responsible for working with the Site Manager to create a positive work environment for all employees where we adhere to our Core Values and treat each other with dignity and respect.
• Schedule Implementation. Each Lieutenant is responsible for working with the Site Manager to implement schedules developed by the Program Manager, to include, among other things, the timely publication of the schedules, back filling unscheduled call‑offs, and making last minute modifications to the schedules to avoid unexpected open posts, all in accordance with Company policies and procedures and applicable CBA commitments.
• Guard Force Discipline. Each Lieutenant is responsible for maintaining work discipline among the officers to ensure the effective security of USSC and Company employees in compliance with all Contract requirements, applicable laws and regulations and Company’s policies and procedures. Each Lieutenant works with the Site Manager to address performance violations in conformance with the Company’s Progressive Disciplinary Policy and other applicable policies.
• Attendance. Each Lieutenant is responsible for ensuring all officers report to work on time and for relieving officers in the event of early departures due to illness or other unexpected event. Working with the Site Manager, each Lieutenant is responsible for the fair and consistent enforcement of our attendance policy in accordance with our Progressive Disciplinary Policy.
• Performance Recognition. Each Lieutenant is responsible for working with the Site Manager to create a work environment where excellence is rewarded. This includes, but is not limited to, the implementation of the Company’s Spot Award Program and other award programs in a fair and consistent manner and in compliance with our Core Values and applicable Company policies and procedures.
• QC Inspections. Each Lieutenant is responsible for conducting inspections at the beginning of their shifts and periodically thereafter. Each Lieutenant is also responsible for assisting the Site Manager with implementing our Quality Control Program. This may include, as an example, testing knowledge of their post orders, visitor directions, and other matters relevant to their…