Maintenance Technician II - Norfolk Pointe

Overview

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement.

If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi‑family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing’s quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

• Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including plumbing, HVAC, painting, carpentry, appliance repair and electrical.
• Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
• Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
• Complete resident‑requested repairs and services within the required time frame (24 hours).
• Complete all assigned maintenance work on vacant homes within LMH standards.
• Perform on‑call service requests and emergency calls.
• Participate in routine inspections (including QC, move‑in, preventative maintenance, machinery, appliance, etc.).
• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
• Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
• Participate in and attend various department or regional meetings, resident or community events, seminars, and other work‑related events.
• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
• Understand and follow safe work practices for all trades, including but not limited to: lockout‑tag‑out, confined space entry, use of hazardous chemicals, use of personal protective equipment, ladder safety, and working from elevated surfaces.

• Platinum‑Level Medical, Dental & Vision Coverage with affordable premiums
• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
• 401(k) Retirement Plan with Company Match
• Education Reimbursement up to $5,250 per year
• Generous Paid Time Off, including vacation, sick time, and 11 paid holidays
• Wellness Benefits, including free gym access and additional wellness programs
• Annual Boot Allowance
• Maintenance Bonus Incentives, including on‑call bonuses and quarterly bonuses up to $1,500
• Career Growth Opportunities, unlock your potential with immersive, hands‑on training designed to elevate your skills, help you advance, and build a rewarding long‑term career with a company that truly invests in your future
• Life and AD&D Insurance

• Two or more years’ related experience required.
• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
• Certifications preferred HVAC and EPA.
• Communication and effective interaction with co‑workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
• Advanced skills regarding the operation of small hand and electrical tools,…