Collision center technician

Summary

Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications.

• Examine body damage on customer vehicles.
• Identify necessary body repair work.
• Estimate cost of body work.
• Request necessary parts.
• Perform body repairs, including removing damaged body parts and replacing with fixed or new parts.
• Document repairs performed.
• Perform body repairs efficiently and according to Collision Center and insurance company guidelines.
• Maintain CSI at or above company standards.
• Maintain an organized, clean, and safe work area.
• Participate in required training.
• Record all hours worked accurately in company timekeeping system.
• Follow Safeguards rules and regulations.
• Demonstrate the company’s core values.
• Comply with company policies and procedures.
• Observe all federal, state, local, and company safety rules and regulations.
• Other duties as assigned.

Wages include base hourly compensation of $18.00 – $25.00. The position may also pay a production bonus based on individual or team performance, ranging from $0.00 (if baseline benchmarks are not met) with no fixed upper limit.

• Education: High school diploma (desired).
• Work Experience: 5+ years (desired).
• Certificates and Licenses: Driver’s license.
• Knowledge: Thorough knowledge of automotive parts and systems; demonstrable mechanical skills.
• Technical Training: Required or commensurate technical experience.
• Reasoning Ability: Apply common sense to carry out instructions; handle standardized situations; understand technical manuals; strong problem‑solving skills for parts request and efficient repairs.
• Verbal and Writing Ability: Read and comprehend instructions, correspondence, and memos; use communication skills to explain vehicle issues, repair needs, and recommendations to team members, service advisors, and customers; accurately document services performed and parts requested.
• Computer
  
  Skills:
  
  Proficient in using dealership software systems for documentation, repair history tracking, timekeeping, parts inventory, and ordering.
• Math Ability: Add, subtract, multiply, divide; proficiency in measurements for parts fitting.
• Physical Demands: Lift, carry, push, and pull objects up to 50 pounds; maneuver heavy components with assistance; stand, walk, bend, stoop, kneel, crawl; reach overhead, below the knee, and at shoulder level; use hands and fingers for tools; maintain vision and sensory awareness; sustain physical activity throughout shift.
• Environment: Work in service area; exposure to loud noise, vibration, exhaust fumes; frequent interaction with customers, service advisors, and managers.
• Core Values: Servant Leadership, Teamwork through Trust & Respect, Integrity, Customer Enthusiasm, Passion for Winning, Accountability at All Levels, Commitment to Continuous Improvement.

Other duties as assigned. The employee will be required to follow any other instructions and perform additional duties upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://(Use the "Apply for this Job" box below). Your Rights
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