Electromechanical Field Service Technician FST - Richmond​/Norfolk, VA

Field Service Technician

Repair Technicians, are you looking for an opportunity to take your expertise and join an industry-leading organization that will reward your hard work and effort? Join us today at DOC Services Inc.! We service and maintain a variety of Commercial HVAC, Refrigeration, Walk-in and Reach-in Coolers, Ice Machines, Coolers, Freezers, and additional related equipment. With over 28 years of experience we provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of your bottom line.

We like to cross train our Techs on the General Equipment of our customers, such as tinters, shakers, pipe cutters and threaders, glass cutters and more to provide backup work during any slow times or off season.

As a part of our continued growth, we are seeking a Field Service Technician to join our team. You will play a key role performing preventative maintenance and reactive service repair on a variety of equipment found in big box retailers. This will include servicing stores within a 3-hour radius of your residency and driving to customer's locations as needed.

As a full time Field Service Technician, you will be responsible performing preventative maintenance and repairs on Commercial HVAC Units and light industrial equipment. This will involve maintaining equipment parts and supplies inventories by checking stock to determine inventory level as well as anticipating needed equipment, parts, and supplies as a result of analytical information process and trends.

• Troubleshooting the electronic and electrical components
• Repair and Preventive Maintenance for Commercial HVAC and Refrigeration Units
• Locating source of problems by observing mechanical devices in operations and listening for problems
• Providing daily reports and communicate regularly with store managers, the regional DOC Supervisor and the assigned office administrator
• Removing defective parts by dismantling devices, using hand and power tools and, examining form and texture of parts
• Identifying correct parts needed for equipment and close calls in a timely manner
• Adhering to OSHA and DOC safety regulations
• Performing other administrative duties
• Maintaining company vehicle

We are looking for a detail-oriented Field Service Technician who combines a significant level of technical expertise with a strong, dependable work ethic and the ability to work effectively with minimal supervision. You should be highly organized with strong multi-tasking and time-management skills. It is also vital that you display excellent verbal, written, communication and interpersonal skills, to effectively interact with fellow employees, dispatch coordinators, vendors and location managers.

• High school diploma or GED
• Minimum 5 years of experience working with Commercial HVAC-R equipment
• EPA Certification
• Experience working on electro-mechanical and/or food equipment a plus
• Ability and desire to be cross trained on additional equipment for year round work
• Valid driver's license with clean driving record
• Schedule flexibility and willingness to travel, as needed
• Proficiency with MS Office products and advanced Phone Apps
• Ability to provide own set of tools
• Familiarity with lockout tag out procedures as required by OSHA, a plus

"What's in for you?"

• Competitive compensation
• 401(k) plan
• Paid time off
• Medical, dental and vision insurance plans
• Life Insurance, Short and Long Term Disability Insurance options

If you'd like to grow your career with a creative and successful team, we definitely want to talk with you. Contact us today! Apply now!