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Child Development Center Operations Clerk

Job in Norfolk, Virginia, 23500, USA
Listing for: Armed Services YMCA National Headquarters
Full Time position
Listed on 2026-06-26
Job specializations:
  • Social Work
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 20.77 USD Hourly USD 20.77 HOUR
Job Description & How to Apply Below

Summary
:
This position is located within Armed Services YMCA Child Development Center  purpose of this position is to serve as a point of contact for information and perform clerical and administrative tasks in support of the CDC. The CDC Operations Clerk performs a combination of duties related to one or more components of the CDC. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies.

Salary commensurate with experience ($20.77 hourly).

Duties and Responsibilities Record Keeping and Reporting
  • Perform a combination of duties related to one or more components of the Child Development Center (CDC)
  • Prepare and maintain assigned reports, correspondence, and statistical and financial data pertaining to components within the CDC such as the CACFP
  • Ensure child registration and enrollment paperwork is complete and current
  • Ensure that all USDA food program records are accurate, up-to-date and readily available
  • Maintain office files and records
  • Provide required information to requesting agencies including but not limited to ASYMCA Headquarters, Child Care Licensing, DoD, Safety and Fire personnel, USDA and any other agencies partnered with the CDC
  • Prepare necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensure they are submitted in a timely manner
  • Conduct research of records and follow up to resolve discrepancies and problems
  • Notify supervisor of any discrepancies and inform supervisor of any issues or problems that cannot be resolved
Liaison with Families and Programs
  • Provide front desk coverage, log children in and out of the facility, and inform and answer questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures
  • Assist with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements
  • Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate
  • Perform assigned resource and referral duties and assist in maintaining current waiting list
Fees and Supplies
  • Collect fees and charges and record payments in accordance with proper procedures
  • Notify supervisor of all delinquent payments
  • Complete a daily activity report and ensure proper deposit of funds
  • Monitor all supplies and resources
  • Notify supervisor of items that need to be ordered
Additional Responsibilities
  • Serve as a mandatory reporter to Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect
  • Proficiency in reading, writing, and speaking English; fluency in Spanish is a plus
  • Ability to communicate effectively in English, both verbally and in writing
  • Maintain constant contact with staff; must be a team player in helping ASYMCA achieve its overall goals and objectives working with military families; high energy, proactive, excellent communicator and interested in challenging opportunities
  • Perform other duties as assigned
Qualifications
  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • Two (2) years of administrative experience required
  • Knowledge of administrative support functions
  • Knowledge of general office automation software, practices and procedures to accomplish various work assignments
  • Knowledge of military CDC and the USDA Food Programs required
  • Ability to maintain a computerized database
  • Ability to maintain accurate reports and records and military style documents
  • Working knowledge of computer keyboard and Child Care Management Systems;
    Pro Care preferred
  • Must participate in continued professional development through enrollment in formal and informal educational courses related to early childhood education
  • Excellent customer service skills
  • The position is subject to special inoculation and immunization requirements as a condition of employment for working with children. Employees are required to obtain appropriate immunization against communicable diseases, which includes the influenza vaccine
  • Must pass a pre-employment physical, provide evidence of immunization and be free from communicable disease
  • Must pass Federal, State, Child Protective Services Checks, National Sex Offender Registry, and if living outside of Virginia in the last 5 years all applicable out-of-state checks apply
  • Must satisfactorily obtain or complete required training certificates and maintain certifications or credentials required by federal, state or national accreditation institutions

Equal Employment Opportunity
:
Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without…

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