Enforcement & Customer Services Officer

Posting Details

Posting Details

Working Title
Enforcement & Customer Services Officer

Position Number
HR4191

Department
PARKING FACILITIES

Location
Norfolk, VA

Type of Position
Hourly

Type of Job
Hourly/Wage

EEO Category
D Protective Service Workers

Job Description

MULTIPLE POSITIONS WILL BE FILLED FROM THIS RECRUITMENT The individual in this position is expected to perform duties within the Transportation and Parking Services Department with the primary responsibility being to write citations on vehicles found in violation of University Transportation and Parking Services regulations. The individual will disseminate parking and other directory information while in the field and occasionally working special events.

Type of Recruitment

Knowledge, skills and abilities
Working knowledge of mobile devices (e.g. iPads) and associated software.

Excellent verbal and written communication skills.

Some experience in a customer relations type position.

Demonstrated ability to interpret parking regulations.

Demonstrated ability to work outside during inclement weather conditions.

Demonstrated ability to lift 20 pounds.

Demonstrated ability to read and write the English language.

Special licenses, registration or certification
Valid driver's license and insurable driving record.

Education or training
None

Level and type of experience
Some experience in a customer relations type position.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
High School graduate or equivalent preferred.

Conditions of Employment
Hourly (wage) employees are restricted to working 29 hours per week on average or 1500 hours in total in the May 1 - April 30 period. This position does not have health insurance, retirement or leave.

Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 14.62

Posting Detail Information

Job

Requisition Number
S03342

Job Open To
General Public

Open Date
06/24/2026

Close Date
07/24/2026

Open Until Filled
No

Special Instructions Summary
Please fill out application completely and/or include resume

Criminal Background Check
The final candidate is required to complete a criminal history check.

College Home Page
https://(Use the "Apply for this Job" box below)..edu

Department Home Page
https://-transportation

Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link: https:// or call DARS at .

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.