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Family Services Worker III - Intake Coordinator; Foster Care

Job in Norfolk, Virginia, 23500, USA
Listing for: City of Norfolk
Full Time position
Listed on 2026-07-01
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Child Development/Support
  • Child Care/Nanny
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Family Services Worker III - Intake Coordinator (Foster Care)

Family Services Worker III – Intake Coordinator

The Family Services Worker III – Intake Coordinator prepares children and families for the transition into foster/adoptive homes, provides support to children and families in finalizing adoptions, and works directly with biological parents and/or relatives to prepare for transition and return to their custody.

Responsibilities
  • Serve as a Specialized Placement locator for all new intake children in foster care, arranging appropriate placements in the community and managing placement paperwork.
  • Ensure that Family Services Workers (FSW) complete required state and local forms for high‑acuity cases and provide child‑specific training on placement and services processes.
  • Provide training, consultation and supervision to FSW staff dealing with placement disruptions and new placement recruitment.
  • Provide supervisory and on‑call coverage for the Foster Care Team as directed.
  • Conduct VEMAT assessments monthly for foster children.
  • Develop relationships with agencies that serve high‑acuity youth and kinship support, and train staff, clients and families on these services.
  • Manage high‑acuity foster care cases by assessing clients’ needs, conducting field visits, making referrals, coordinating with law enforcement, and preventing crises; maintain client files, authorize payments, attend court hearings, file petitions and affidavits, and coordinate with attorneys and law enforcement.
  • Collaborate with the Program Manager and Kin Gap supervisor to utilize PSSF, KinGAP and CSA budgets for high‑acuity and kinship placements.
  • Maintain caseload files, telephone contacts, referrals to private vendors, and provide lead‑worker coverage.
  • Provide direct supervision to Family Services staff as assigned.
  • Be knowledgeable of foster care, kinship and adoption practices.
  • Serve in Norfolk’s after‑hours on‑call rotation for foster care/adoption.
  • All employees may be called upon to serve shelter duty during emergencies or natural disasters.
Qualifications
  • Minimum of a Bachelor's degree in a Human Services field or any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22

    VAC
    40-670-20 of the Administrative Code of Virginia).
  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
  • Three (3) years of experience in social work / human services.
  • Valid driver’s license may be required depending on assignment.
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