Family Self-Sufficiency Specialist

Norfolk Redevelopment and Housing Authority

At the Norfolk Redevelopment and Housing Authority (NRHA), we're proud to be the largest housing and redevelopment authority in Virginia and a leader in real estate development and property management across the country. Since 1940, we've been working to revitalize and improve neighborhoods in Norfolk.

NRHA is an award-winning public housing authority that has been effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency. NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia.

Administers and implements family self-sufficiency (FSS) programs and procedures to foster economic autonomy among participating public housing residents; programs include job training, educational assistance, employment counseling, financial planning, and home ownership programs. Assists the participating public housing residents in developing achievable self-sufficiency goals, action plans, and timetables. Establishes and maintains contact with public and private resources to link FSS participants with services to assist participants in obtaining the skills necessary to achieve financial independence.

Prepares and submits reports and studies as required by the U.S. Department of Housing and Urban Development (HUD), NRHA, and other government agencies. Prepares and submits a variety of internal reports, correspondence, and other documents related to the implementation of self-sufficiency programs. Participates on community committees/programs/teams as assigned; may lead teams as directed. Maintains current and comprehensive knowledge of FSS rules, regulations, programs, and procedures.

Administers and implements family self-sufficiency (FSS) programs and procedures to foster economic autonomy among participating public housing residents; programs include job training, educational assistance, employment counseling, financial planning, and home ownership programs: promotes and markets FSS programs; receives and reviews applications for participation in programs; interviews applicants; determines applicant eligibility to participate in programs; establishes and maintains documentary and electronic records of client participation in programs;

monitors client progress in staff-based, vendor-based, or partner-based programs; advises, counsels, and guides client in program participation and other related matters; acts to bring client to complete program; ends client participation as appropriate; maintains documentary and electronic database participation records; and prepares and submits participation reports.

Assists the housing residents in developing achievable self-sufficiency goals, action plans, and timetables; identifies obstacles and barriers to participants' progress in achieving self-sufficiency; and develops, initiates, and implements alternate plans to overcome those barriers as needed.

Establishes and maintains contact with public and private resources to link FSS participants with services to assist participants in obtaining the skills necessary to achieve financial independence.

Experience in Employment Services Program to include demonstrated proficiency in use of applicable computer software. Demonstrated ability to adhere to regulations regarding timeliness and accuracy standards of case management. Demonstrated ability to perform all assigned employment services duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies.

Assures adherence to state and federal program regulations related to self-sufficiency and public housing programs.

Prepares and submits reports and studies as required by the U.S. Department of Housing and Urban Development (HUD), NRHA, and other government agencies.

Prepares and submits a variety of internal reports, correspondence, and other documents related to the implementation of self-sufficiency programs.

Participates on community committees/programs/teams as assigned; may lead teams as directed.

Maintains current and comprehensive knowledge of FSS rules, regulations, programs, and procedures.

Performs a variety of administrative detail task; enters client data in electronic database; prepares reports, memoranda, and correspondence, and performs other administrative work in support of FSS programs.

Performs other related work as required.

• Communicate professionally with residents, partners, and staff.
• Stay current on FSS policies and complete all required training.
• Implement FSS programs in full compliance with HUD and agency guidelines.
• Prepare clear, accurate internal correspondence and reports.
• Maintain documentation that passes audits with minimal…