Dispatcher, Transportation

Job Summary

Dispatchers serve as the main point-of-contact for company drivers. They relay relevant company information to drivers, supervise driver activities, approve discretionary repair and travel expenses, and hire or fire drivers as needed. Compensation ranges between $16 and $18 per hour depending on experience.

• Communicate with Planners to plan driver routes.
• Help drivers choose efficient courses to fulfill their routes.
• Coordinate with drivers to identify available agents when necessary.
• Communicate with agents to set up incoming shipments and labor as needed.
• Update ETA’s in company software and note relevant shipment information.
• Monitor drivers to ensure compliance with DOT regulations and intervene if violations occur.
• Approve repair and travel expenses for drivers.
• Recruit, manage, and hold drivers accountable for their actions.
• Communicate with customers and customer service regarding driver schedules, arrival times, and issue funds to drivers as needed.
• Log driver locations and activities into the Eagle system twice daily.
• On a rotating schedule, monitor and respond to calls and emails via company-supplied phone and tablet after hours to approve funding requests and repair issues as needed.

• Good telephone communication skills.
• Knowledge of company software.
• Problem‑solving ability to maximize driver effectiveness.
• Knowledge of Allied rules and regulations.
• Knowledge of DOT and DOD regulations.

Required:

Five years of dispatching experience. Preferred:
Logistics degree.

Indoors in an office environment. Long periods of sitting.

CWM is an equal opportunity and affirmative action employer, including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity in accordance with federal, state, and local laws and regulations. You may view more information about your rights under Equal Employment Opportunity laws here.

Puede ver más información sobre sus derechos bajo las leyes de igualdad de oportunidades de empleo aquí.