Transportation Operator II

Job Description

The Monarch Transit Driver is responsible for driving campus shuttles on all regularly scheduled routes, special event routes, and supplementing the Safe Ride driving staff. The drivers will provide safe and hospitable transport for university community members and guests. Drivers will communicate department and university information as the first point of contact representing the Office of Transportation and Parking Services for passengers onboard Monarch Transit vehicles.

Drivers will assist the Daytime and Evening Transportation Supervisors in filling driver and route schedules, and assist in the driving for special event services provided with the use of Monarch Transit vehicles. Drivers will be responsive to changes and alterations in scheduled and unexpected service operations.

• Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws.
• Some knowledge of occupational hazards, safety precautions, and safety regulations related to multi‑passenger motor vehicle operation.
• Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use.
• Some knowledge of MS Office or related software.
• Excellent oral and written communication skills.
• Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Navigational skills to read a map to locate addresses within the designated service area.
• Demonstrated ability to learn the names and locations of buildings, the streets, and addresses within the Safe Ride service area.
• Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues.
• Demonstrated ability to use automated dispatch software.
• Demonstrated ability to operate a multi‑line telephone, tablet computer, 2‑way radio, and/or mobile telephones.
• Demonstrated ability to interpret and follow established parking regulations, policies and procedures.
• Demonstrated ability to accurately and legibly complete routine forms and reports.
• Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations.
• Demonstrated ability to be punctual and complete work assignments in a timely fashion.
• Demonstrated ability to operate hand and power tools.
• Demonstrated ability to sit in a vehicle for extended periods of time.

• Must possess a valid Virginia Class ‘C’ Commercial Driver’s License with a ‘P’ (Passenger) endorsement (or another U.S. State‑issued Commercial Driver’s License accepted in Virginia and meeting all minimum Virginia DMV Commercial Driver’s License standards) and an insurable driving record.

None

• Some experience in passenger transportation, vehicle maintenance, and/or fleet management/operations or other related field.
• Some experience in a customer service related position.

• Considerable experience driving a twenty‑passenger or larger Body on Chassis (BOC) or similar vehicle preferred.
• Considerable experience in passenger transportation, vehicle maintenance, and/or fleet management/operations or other related field. Knowledge of Old Dominion University campus facility names and locations, and surrounding neighborhood streets.
• High School Diploma or equivalent (GED) required.

Must possess and maintain a valid Virginia Class C Commercial Driver’s License (CDL) with Passenger (P) endorsement and an insurable driving record. Must be available to work daytime and afternoon shifts, including weekends (Monday through Sunday). Must be able and willing to operate vehicles during inclement weather events, including snow, rain, and other adverse conditions. Must be willing to work during Special Events, including but not limited to football games, commencement ceremonies, and other university‑sponsored activities as assigned.

Hourly employees are restricted to working an average of 29 hours per week or 1,500 hours in the May 1–April 30 period. This position…