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Office Manager for Gift and Record Services

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: Illinois State University
Full Time position
Listed on 2026-02-18
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management
Salary/Wage Range or Industry Benchmark: 19.73 - 20.38 USD Hourly USD 19.73 20.38 HOUR
Job Description & How to Apply Below

Job no: 521350
Work type: On Campus
Location: Normal, Illinois

Title: Office Manager for Gift and Record Services
Division Name: University Advancement
Department: Advancement & Foundation Operations

Job Summary

This position provides a wide variety of administrative assistance with daily activities requiring the use of discretion, independent judgment, and initiative under supervision of the Director of Gift & Record Services/Prospect Management & Research. This position assists with the operations of the Gift & Record Services sub‑department. The primary responsibility is to serve as the cash desk and communicator for gift processing.

At the cash desk this includes mail, deposits, scanning, and letter production. As a point of communication this includes answering the main phone line, owning group inboxes, and related information sharing.

This position works with the public on a daily basis and must interact well with persons from diverse backgrounds while providing good customer service.

Additional Information

University Benefit Highlights:

  • Insurance benefits, including health, dental, vision, and life
  • Retirement and supplemental retirement planning options
  • Tuition waiver benefits available to staff as well as their eligible dependents
  • Paid holiday/administrative closures during Thanksgiving and Winter Breaks
  • Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./

Salary Rate / Pay Rate

$19.73 - $20.38 per hour

Required Qualifications
  • High school graduation or equivalent.
  • Two (2) years (24 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages.
  • Preferred Qualifications
  • Computer proficiency including Microsoft Office software (Word, Excel, PowerPoint, Outlook), knowledge of Internet, email and electronic calendars, and ability to keyboard accurately.
  • Excellent organizational, communication, written, verbal, and time management skills.
  • Ability to multitask, display attention to detail, and work independently.
  • Work Hours

    Monday through Friday, 8am to 4:30pm

    Functional Expectations
  • Remain at a workstation for extended periods.
  • Move about in various locations across campus as needed to complete day-to-day work.
  • Effectively communicate on a daily basis.
  • Proposed Starting Date

    March 2026

    Optional Applicant Documents
    • Transcripts - See Special Instructions section for additional options
    • Certification of Retirement Annuity

    Please Note
    :
    These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

    Special Instructions for Applicants

    Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part‑time you must list the number of work hours) and duties for all positions held. Applicable part‑time work experience will be considered toward qualifying for this position; however, it will be converted to a full‑time equivalency to determine combined length of experience.

    Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

    If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the Final date to receive applications to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

    To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the Final date to receive applications.

    Fax: , Attn:
    Mackenzie…

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