Program Assistant, Financial Aid

We seek applicants for a full-time position to assist with daily operations and administrative processes in Financial Aid, with an emphasis on supporting the annual awarding of scholarships, including all promotion and selection processes.

Applications received by July 17, 2026 will receive priority consideration; review of applications will continue as needed.

• Provide telephone and front desk reception in a courteous and professional manner for the Financial Aid Office. Monitor incoming email and give information and route inquiries as appropriate.
• Assist in processing institutional scholarships, including the promotion, selection, and awarding processes.
• Advise prospective and current students/parents regarding financial aid programs, application, policy, and eligibility, elevating discussions to other Financial Aid staff as appropriate. Assist students in completing the FAFSA application as needed.
• Coordinate data entry of financial aid documents into People Soft and other systems.
• Work cooperatively within Enrollment Services and across the College to resolve individual student financial aid situations.
• Assist in processing Federal Direct Stafford and PLUS Loans in compliance with regulations set forth by the U.S. Department of Education.

This position is based in Central Illinois and ability to be present on-campus/in-person is required.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.