Student Front Desk Assistant

Title: Student Front Desk Assistant.
Employee Classification: Student Help Regular.
Division Name: Academic Affairs.
Department: Center for Civic Engagement

The Student Front Desk Administrative Assistant serves as the first point of contact for visitors, students, faculty, staff, and community members who contact or visit the Center for Civic Engagement (CCE). This position supports the daily operations of the office through customer service, reception duties, event support, clerical support, and general office organization.

The student employee is expected to represent CCE in a positive and professional manner through effective verbal and written communication with diverse audiences while supporting the Center's commitment to equity, diversity, inclusion, and civic engagement. The position requires strong time management, organizational, multitasking, and customer service skills, as well as the ability to work independently and collaboratively in a dynamic office environment.

Student employees will meet regularly with their supervisor to review responsibilities, receive feedback, and support ongoing professional development.

The Center for Civic Engagement (CCE) connects students, faculty, staff, and alumni with local, national, and global communities through meaningful civic engagement opportunities that promote lifelong learning and the development of active community members.

Guided by its vision of  a just and equitable world co-created through civic learning, democratic participation, and collective action,  CCE advances Illinois State University's commitment to civic engagement and fosters a culture that values community involvement, civic learning, and public service.

CCE supports volunteering, service-learning, political engagement, civic education, and community partnerships throughout Illinois State University and the Bloomington-Normal community. Because CCE operates as a collaborative team, student employees may have opportunities to support a variety of programs, events, initiatives, and office projects that contribute to the Center's mission.

Students in leadership positions within Alternative Breaks may not be eligible for employment with CCE.

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

$15/hour

• Student employees must maintain good academic and disciplinary standing.

• Previous customer service, reception, office, or administrative experience.
• Experience using Microsoft Outlook, Word, Excel, and Teams.
• Experience with data entry, recordkeeping, or document management.
• Experience working collaboratively as part of a team.
• Interest in civic engagement, community service, or higher education.
• Valid U.S. driver's license.

Flexible scheduling is available based on class schedules and office needs.

Student employees work between 8:00 a.m. and 4:30 p.m., Monday through Friday. Typical shifts range from 1.5 to 3 hours, with most students working 5 to 10 hours per week.

• Preference will be given to applicants with availability on Mondays and Fridays.

Must be able to complete the following with or without a reasonable accommodation:

• Effectively communicate on a daily basis.

August 2026

Resume, Cover Letter, Letter of Application and Work Availability

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new…