Office Manager

Title: Office Manager

Division Name: Student Affairs

Department: Student Counseling Services

Under the supervision of the Office Administrator, the Office Manager provides comprehensive administrative and operational support for Student Counseling Services (SCS). This position exercises independent judgment and discretion while supporting clinical operations, training programs, outreach initiatives, departmental business functions, and personnel processes. The Office Manager serves as a key resource for staff, students, trainees, and campus partners and contributes to the efficient operation of the department while maintaining compliance with confidentiality and university policies.

Commitment to diversity, equity, inclusion, and student success is essential.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./

$20.12 - $20.77 per hour

• 1. High school graduation or equivalent.
• 2. Two (2) years (24 months) of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database, and software packages. Knowledge of the organization, programs, practices, and procedures of a department/unit is central to the performance of the duties.

Must maintain knowledge of Student Counseling Services and University procedures, as well as State and Federal confidentiality laws.

8am - 4:30pm, Monday
- Friday

Must be able to complete the following with or without a reasonable accommodation:

September 2026

• Cover Letter
• Resume
• Reference List

• Transcripts
  - See Special Instructions section for additional options
• Certification of Retirement Annuity

Breanna Crippen
Human Resources

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This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at .