Business Office Specialist- call center at Outpatient Imaging Affiliates Normal, IL

Job Overview

Business Office Specialist – full‑time call center scheduling position at Fort Jesse Imaging Center, Normal, IL.

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient‑facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory control, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members.

• Education: Must have a high school diploma or general education degree (GED).
• Skills / Abilities: Ability to work independently and multitask. Ability to provide documentation accurately and concisely. Knowledge of medical terminology. Knowledge of computer applications and Microsoft Office.

• Shift Differential Pay and Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
• 401(k) plan with Company Match and Company‑paid Life Insurance
• Short‑term and Long‑term Disability and Employee Assistance Program
• Remote Work Opportunities for select roles!
• Entry level? We’ll train!
• Sign‑on Bonus or Relocation Assistance available to qualified candidates for select positions

$19/hr

We are an Equal Opportunity Employer.