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Customer Service Rep HelpDesk/Support Technical Support

3rd-Party Returns & Claims Specialist

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: Rivian
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 31.86 - 39.82 USD Hourly USD 31.86 39.82 HOUR
Job Description & How to Apply Below
A leading electric vehicle manufacturer is seeking a 3rd Party Post Order Parts Support Specialist in Normal, Illinois. This role focuses on customer care, specifically managing parts claims and returns, ensuring compliance with service terms, and enhancing customer satisfaction. Candidates should have a high school diploma, relevant customer service experience, and strong organizational abilities. The position offers an hourly salary range of $31.86–39.82 and the potential for an annual performance bonus, along with comprehensive benefits.
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