Customer Service Representative

Illinois State University is hiring a Customer Service Representative. The role involves performing various customer service duties and supporting the daily operations of the Office of Parking and Transportation, including assisting with monitoring new student employees.

• Support daily operations in the Parking & Transportation department.
• Perform customer service tasks and assist in monitoring new student employees.
• Work hours:
  
  Monday to Friday, 8:45 a.m. to 5:15 p.m.
• Salary rate between $17.03 and $18.00 per hour.
• Required qualifications include a high school diploma or equivalent and a combination of education and experience totaling three years.
• Preferred skills include knowledge of office policies, basic computer software, two-way radio, calculators, copy machines, and experience with cash handling.
• Must effectively communicate daily, remain at a workstation for extended periods, and move around campus as required.
• Position includes benefits such as health, dental, vision, life insurance, retirement plans, tuition waivers, and paid holidays.
• Applicants must be authorized to work in the U.S. without Illinois State University sponsorship.
• Position subject to a criminal background check and employment history review.