Team Member, Customer Service​/HelpDesk

Responsibilities

• Perform critical process cleaning tasks for clients.
• Identify potential issues and report them to the Group Leader.
• Develop and implement timely solutions to resolve identified issues.
• Maintain a safe, efficient, and high‑quality work environment.

• Ability to stand, walk, push, pull, and bend throughout the shift.
• Excellent interpersonal and customer service skills.
• Excellent teamwork skills.
• Excellent verbal and written communication skills.

• Reliable transportation.
• Ability to follow instructions.

• Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full‑time employment.
• Flexible Spending Accounts and Health Savings Accounts available.
• 401(k) eligibility the first day of the month after hire with a 5% Company Match after six months of employment; match is immediately vested.
• Generous Paid Time Off (PTO) program including floating holidays and paid company holidays.
• Optional Life Insurance available.
• Weekly Pay.
• Employee Referral Bonuses.
• Paid Volunteer Time Off for Community Service.

• Mac Lellan is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti‑discrimination laws.
• View The EEO Know Your Rights poster and its supplement.
• Mac Lellan participates in E‑Verify. View the E‑Verify posters here.