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Field Customer Service Specialist - Shipments & Billing

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: XPO
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30307 - 34440 USD Yearly USD 30307.00 34440.00 YEAR
Job Description & How to Apply Below

XPO is seeking a Customer Service Representative to support shipment billing, inquiries and documentation on a fast-paced dockside environment. The role requires practical customer service experience, strong computer skills and the ability to work a variety of shifts, including days, evenings, nights and weekends.

You will handle billing questions, help trace shipments, run rate quotes and resolve documentation errors while performing general clerical tasks.

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