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Banking Customer Care Specialist
Job in
Normal, McLean County, Illinois, 61761, USA
Listed on 2026-07-27
Listing for:
Heartland Bank and Trust Company
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Heartland Bank and Trust Company is seeking a Customer Care Representative I to provide information and creative solutions to callers about the Bank's products and services. This role uses pre-established procedures to resolve customer concerns via telephone, email, and chat, aiming to retain and grow customer relationships.
The position emphasizes problem-solving, professional communication, and the ability to handle multiple tasks while meeting department goals in a dynamic, customer-focused
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