Digital Learning and Instructional Support Specialist

Overview

Title: Digital Learning and Instructional Support Specialist
Department: Special Education
Campus

Location:

Normal, IL

The Digital Learning and Instructional Support Specialist supports the development, delivery, and continuous improvement of the BAT Project’s online professional learning and technical assistance resources. This role works collaboratively with project staff to translate complex content related to Functional Behavior Assessments (FBAs), Behavior Intervention Plans (BIPs), and school-based behavior supports into clear, engaging, and accessible digital learning materials. The specialist assists with building and maintaining online modules, supporting the project website and learning management systems, and contributing to data collection, evaluation, and reporting activities.

By focusing on quality, accessibility, and user experience, this role helps ensure that educators and school teams across Illinois can effectively access, engage with, and apply BAT Project professional learning resources.

• Support the development, delivery, and continuous improvement of online professional learning and technical assistance resources for the BAT Project.
• Collaborate with project staff to translate complex content related to FBAs, BIPs, and school-based behavior supports into clear, engaging, and accessible digital learning materials.
• Build and maintain online modules; support the project website and learning management systems (LMS).
• Contribute to data collection, evaluation, and reporting activities.
• Focus on quality, accessibility, and user experience to ensure educators and school teams can effectively access and apply resources.

• Bachelor’s degree or equivalent professional experience in instructional design, digital learning support, training development, healthcare education, education, or a closely related field, as demonstrated through progressively responsible roles.
• Minimum of five (5) years of professional experience supporting digital learning, training, instructional materials, or standardized workflows in complex, regulated, or multi-stakeholder environments (e.g., education, healthcare, public service, or similar systems).
• Demonstrated understanding of K–12 special education frameworks and student support systems, including IEP development and implementation, gained through professional roles, advocacy, community engagement, or sustained self-directed learning and applied experience.
• Demonstrated experience developing structured instructional materials, such as training guides, workflow documentation, job aids, reference materials, or digital learning content, intended for adult learners or professional audiences.
• Proven ability to translate complex requirements, policies, or procedures into clear, user-centered documentation that supports consistency, accuracy, and implementation fidelity.
• Demonstrated proficiency using digital productivity, design, and collaboration tools (e.g., Microsoft Office Suite, Google Workspace, SharePoint, Canva, H5P, Adobe or comparable platforms) to support instructional delivery and documentation.
• Experience supporting remote or hybrid teams through standardized processes, shared digital systems, and collaborative workflows.
• Demonstrated ability to manage confidential or sensitive data, follow established data management protocols, and maintain compliance with applicable privacy requirements.
• Strong written, verbal, and technology-mediated communication skills, with evidence of producing polished, professional-facing materials.
• Demonstrated ability to manage multiple concurrent projects, meet timelines, and maintain attention to detail in fast-paced environments.
• Evidence of problem-solving and continuous improvement, including identifying inefficiencies, refining workflows, or improving instructional or documentation systems.

• Demonstrated knowledge of adult learning theory applied in professional or clinical training contexts.
• Experience supporting statewide, multi-district, or large-scale professional learning initiatives.
• Experience supporting professional development or technical assistance…