Campus Visit Coordinator

Campus Visit Coordinator

Job no: 521889
Work type: On Campus
Location: Normal, Illinois

Title: Campus Visit Coordinator
Division Name: Academic Affairs
Department: Admissions

Job Summary

The Campus Visit Coordinator plays a key role in the Office of Admissions, and is responsible for the planning, coordination, execution, and evaluation of the campus visit program, serving approximately 12,000 visitors annually. This position oversees the tour guide program, manages front desk reception operations, recruits and supervises student employees, and supports budget oversight to ensure a high-quality visitor experience that supports institutional enrollment goals.

A successful candidate will provide excellent customer service in a fast-paced admissions environment. This program is housed in the Bone Student Center's 3rd floor Admissions at the Atrium.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./

Salary Rate / Pay Rate

$19.00 - $21.00 per hour

Required Qualifications

1. Bachelor's degree.
2. Six (6) months of full-time or part-time equivalent experience working collaboratively in a team environment.

Preferred Qualifications

1. Demonstrated supervisory experience, preferably with student employees.
2. Experience working in admissions, enrollment management or higher education.
3. Budget management experience.

Work Hours

Monday through Friday, 8am to 4:30pm. Occasional weekends as needed.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about in various locations as needed to complete day-to-day work.

Proposed Starting Date

July 2026

Required Applicant Documents

Resume
Cover Letter
Reference List
Transcripts - See Special Instructions section for additional options

Please Note:
These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note:
These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience.

Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the Final date to receive applications in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the Final date to receive applications.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the Final date to receive applications:

Fax: , Attn:
Mackenzie Chapman
Address:
Illinois State University
Human Resources
Campus Box 1300
Normal, IL

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score.

After the Final date to receive applications, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from…