Academic Advisor TRIO​/Student Support Services

Title: Academic Advisor for TRIO/Student Support Services

Division Name: Academic Affairs

Department: Student Support Services University College

Campus

Location:

Normal, IL

The purpose of the Student Support Services/TRIO academic advisor in University College is to support the retention and graduation of participants of the Student Support Services Program.

The advisor makes course recommendations and gives academic and personal advice to all assigned students so that they may persist at and graduate from Illinois State University.

Advisors must provide accurate and realistic academic information and support to an assigned caseload.

Advisors must accurately interpret and relay academic policies and requirements.

ISU's general education or the Illinois Articulation Initiative, as well as major/minor plans of study.

Academic Advisors are expected to have broad and general knowledge about all majors/minors at Illinois State as well as knowledge of additional support services that may be of use to SSS/TRIO students.

This is a 12 months position with the possible annual appointment every year through the life of the grant that ends 8/31/2030.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: (Use the "Apply for this Job" box below)./

$44,004 annual salary

• Bachelor's degree
• Experience with developing, creating, implementing, and facilitating programs as well as workshops for first‑generation students.
• Experience interacting effectively with first‑generation students and colleagues from diverse ethnic backgrounds.
• Experience working with students from low socioeconomic backgrounds, have identified disability, and/or first‑generation students.
• Excellent oral and written communication skills, including the ability to make effective public presentations. Programming and advising experience that enhances the social and cultural capital students bring to their college experience.
• Excellent interpersonal skills including listening, communication, and teamwork.
• Ability to multi‑task and produce quality work under deadlines in a fast‑paced environment; organizational skills; flexibility in a changing administrative model. Ability to work with diverse populations of students.
• Working knowledge of basic office software (word processing, appointment manager, excel, PowerPoint, e-mail systems, spreadsheets, databases, etc.).
• Ability to work independently to get task completed but also work cooperatively as a team within an advisement staff with a learner‑centered and service‑oriented philosophy.
• Evidence of a positive professional demeanor that contributes to a positive and fulfilling work environment.
• Evidence of understanding of the issues facing today's college students as it impacts their academic success.
• Must have a valid driver's license.

Master's degree, preferably in Education, College Student Personnel or related field.

Monday‑Friday 8:00 AM‑4:30 PM with some evening, weekends, and overnight trips.

• Remain at a workstation for extended periods.
• Move about in various locations on and off campus as needed to complete day‑to‑day work.
• Effectively communicate on a daily basis.

8/10/2026

• Resume
• Cover Letter
• Reference List

These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply".

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will…