Senior Field Quality & Reliability Engineer

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.

Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Field Quality and Reliability Engineer is responsible for driving the highest quality and reliability standards for our commercial vehicle platform. This role will achieve this by leveraging and interpreting data derived from the product’s use in the field. This role involves developing and implementing quality control systems, driving continuous improvement initiatives, and utilizing problem‑solving methodologies to meet rigorous company and industry standards.

The engineer will analyze data, conduct inspections, manage systematic concerns, and collaborate cross‑functionally to define and execute changes that increase product quality, production conformity, and overall business productivity.

• Monitor field performance metrics, proactively identify and elevate emerging high‑impact issues using warranty data for early resolution.
• Drive timely root cause analysis and resolution by engaging and holding cross‑functional teams accountable with a data‑driven approach to ensure root cause is identified and resolved.
• Problem‐solve using techniques such as 8D, 3‑Way, 5‑Whys.
• Create detailed documentation for review with customers.
• Support business cases and present information to leadership for customer satisfaction campaigns and Field Service Actions (FSA) decisions.
• Implement continuous improvement by integrating lessons learned into relevant processes.
• Develop and track data‑driven metrics for issue monitoring and corrective action effectiveness.
• Create innovative tools and processes to enhance efficiency and scalability.
• Support issue triage and resolution for warranty claims, driving improvements on our field performance metrics.

• Excellent communication and interpersonal skills.
• Ability to work efficiently and effectively under pressure and with a high workload.
• Basic SQL/Python coding experience.
• Understanding of Fundamentals of Reliability (Weibull, Nevada Charts).
• Demonstrated project management skills.
• Strong problem‑solving skills using 8D, 3‑Way 5‑Whys or similar methods.
• Strong data analysis skills that include standard quantitative methods and statistical process controls.
• Proficiency on DFMEA, PFMEA, Control Plans, APQP and 6‑Sigma Green Belt or Black Belt desired/good to have.
• 2+ years’ experience in a quality manufacturing environment.
• Bachelor’s degree in Engineering with 5+ years of experience or Master’s degree in engineering discipline and 2+ years experience.

The salary range for this role is $135,100 - $168,900 for California based applicants. The salary range for this role is $123,400 - $154,200 for Illinois based applicants. The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short‑term disability insurance, and long‑term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements.

Full‑time employee coverage is effective on their first day of employment. Part‑time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at

You can apply for this role through  (or through internal‑careers‑ if you are a current employee). There is no fixed deadline for this application; applications are…