Campus Recreation - Bowling and Billiards Center Team Member

Title: Campus Recreation - Bowling and Billiards Center Team Member
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Campus Recreation

Campus Recreation encourages the campus community to embrace fun and well-being through movement, challenge, and play.

The BBC Customer Service Associate requires working in a retail operation and serves as an information desk in the Bowling & Billiards Center. The BBC Customer Service Associate will also be tasked with distributing current and consistent information about the Department of Campus Recreation to all guests of the facility. This position must also enforce Campus Recreation rules and procedures in a fair and professional manner and have strong interpersonal and customer service skills during interactions with every guest that utilizes the Bowling & Billiards Center.

The BBC Customer Service Associate will be responsible for checking in guests for all activities in the facility. They are responsible for answering the telephone, sales transactions for the retail operation, supporting lane reservations, accepting deposits and completion of Facility Request forms. Other duties include preparation and stocking merchandise, oversight of cleanliness of Bowling & Billiards areas, fixing common lane problems, accepting deliveries, and providing support in emergency situations.

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

$15.00/hour

Hours vary up to 20 hours per week: evening, weekend and university break hours may be required depending on program area.

Spring 2026

Resume, Cover Letter, and Work availability (Spring Semester Schedule)

Please Note
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These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

All applications must be submitted by 4:00 p.m. on February 9th, 2026.

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This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources.

A list of the types of documentation you will be expected to provide is available at https://(Use the "Apply for this Job" box below). Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date.

Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any…