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Case Management Assistant - BroMenn Behavioral Health

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: Carle Health
Full Time position
Listed on 2026-07-23
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 18.39 - 29.79 USD Hourly USD 18.39 29.79 HOUR
Job Description & How to Apply Below

Overview

The Case Assistant provides operational assistance to the Behavioral Health Day Group program: scheduling, coordinating treatment, verifying insurance, pre‑authorization of insurance, maintaining program census, including tracking referrals, admissions, and discharges planning, coordinating with external agencies and internal departments for referrals and continuity of care, ensuring billing is completed.

Responsibilities
  • Insurance verification for private insurers, Medicare, Medicaid, and managed Medicaid.
  • Prior authorizations, including submitting, tracking, and concurrent stay reviews.
  • Scheduling clients in an electronic medical record.
  • Conducting phone screenings to check program eligibility.
  • Maintaining a program census, including tracking referrals, admissions, and discharges planning.
  • Coordinating with external agencies and internal departments for referrals and continuity of care.
  • Case management for clients to decrease barriers to treatment.
  • Assisting in creating program paperwork and client form.
  • Collaborating with both medical, clerical, and behavioral health staff.
  • Other duties as assigned.
Qualifications

Certifications:

;

Education:

Bachelor’s Degree;

Work Experience:

Behavioral health - 2+ years

Salary Range

The compensation range for this position is $18.39 per hour - $29.79 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

For more information:

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