Guest Experience Lead – Front Desk
Listed on 2026-10-07
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual
Hampton Inn & Suites Normal is seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments, while coordinating with housekeeping to ensure room availability and promptly answer inquiries.
The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to stay upbeat when facing challenging
We have an opening for a Guest Experience Lead – Front Desk (Flexible Scheduling) in Normal, IL, United States within Other.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Normal, IL, United States.
This opportunity is part of our work in Other.
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