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Entry Level - Claim

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: Wilber Group
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    Data Entry, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 16.5 USD Hourly USD 16.50 HOUR
Job Description & How to Apply Below
Position: ENTRY LEVEL - CLAIM SUPPORT

Great place to work:
Entry Level
- Claim Support

Normal, IL | FULL-TIME | $16.50/HOUR | NEW

Our operations team is searching for ideal team players for our Administrative Support role. If hired, your main goal will be to support our production team in reaching their collection goals through investigating claim files and ensuring proper handling. The ideal candidate will have excellent communication and organizational skills, be able to multitask and prioritize workloads with structured but minimal supervision.

This is a full-time, in-office position that is computer-based with minimal phone requirement. Prior insurance knowledge/experience is a plus but not required.

Essential Functions & Responsibilities:
  • Review files from our clients for appropriate handling.
  • Provide general support for internal and external clients.
  • Communicate challenges and praises to leadership and your team.
  • Help us improve our process by sharing your ideas.
  • Must be comfortable in a computer-based work environment.
  • Ability to work individually or as part of a team to reach department goals.
  • Have a positive attitude with a desire to learn.
  • Ability to ensure physical presence at assigned location.
Requirements:
  • High School diploma or GED.
  • Basic computer skills.
  • 401(k) with company match.
  • Success Share Bonus each month.
  • Flexible schedule after 30 days (8:00‑4:30 M‑F the first 30 days during training).
  • 25k Life insurance policy paid for by Wilber.
  • PTO and paid holidays.
  • Insurance education reimbursement.
  • Wellness Programs.
  • Flexible spending accounts/Savings Clubs.
  • Self‑progressive career paths.
  • Community Volunteer opportunities.
  • Free breakfast 3 times a week.
  • Opportunity to join committee’s that promote our "Keep it happy, keep it fun" work environment.
  • Certified "Great Place to Work" (96% of employees say this is a great place to work).
  • #40 in Fortune Best Workplaces in Financial Services & Insurance 2023.

Wilber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Position Requirements
Less than 1 Year work experience
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