Dock Lead

Job Description

The Dock Lead provides leadership to ensure dock and facility operations run according to policies and procedures. They coordinate daily dock activities by delegating job assignments, monitoring workflow, and providing guidance to team members, and provide on‑shift supervision when the Supervisor is not present.

Pay: $20.00–$20.50 per hour. The rate may vary based on experience, skills, geographic location, and market data.

ABM offers a comprehensive benefits package.

• Always communicate regularly and professionally with clients, teammates, staff, drivers, and other contractors.
• Lead operations in assigned dock and staging areas as directed by the Supervisor; assigned areas may change daily depending on client needs and operational priorities.
• Assist with staff training and support the safe movement, loading, unloading, and staging of materials, shipments, and equipment.
• Monitor dock activity to maintain workflow, organization, and timely completion of assigned tasks.
• Comply with all security, compliance, and safety standards and procedures established by ABM and its Client.
• Report to the ABM site Supervisor on all assigned tasks, concerns, and operational updates.
• Provide leadership, direction, and positive coaching to team members.
• Establish and maintain effective communication and working relationships with clients, co‑workers, building leads, supervisors, managers, drivers, and vendors.
• Assure the highest quality of customer satisfaction.
• Provide guidance in safety procedures, dock processes, material handling, and workflow expectations to assigned areas and crew members.
• Assist with the training of site staff and possible scheduling of work assignments.
• Ensure proper use of break times and punches.
• Lead and participate in a team to ensure successful completion of assigned tasks according to ABM standards and protocols and report completion to the Supervisor.
• Take responsibility for the operation and leadership of the shift in the absence of the Supervisor.
• Assist the Supervisor and site Managers in the direction and supervision of field team members.
• Help oversee daily dock flow, including staging, loading, unloading, sorting, and movement of materials to assigned areas.
• Verify dock areas remain clean, organized, and free of safety hazards or obstructions.
• Monitor trailers, pallets, carts, and other materials to ensure proper placement and safe handling.
• Report damaged, broken, or out‑of‑service equipment and unsafe conditions immediately.
• Come prepared to work with all assigned PPE and weather‑permitting attire.
• Support coordination of inbound and outbound deliveries, shipment readiness, and dock activity as directed by site leadership.
• Help ensure materials are labeled, staged, and moved to the proper locations in a timely and organized manner.
• Assist in maintaining dock security, including awareness of access points, keys, locks, and restricted areas as applicable.
• Attend and participate in all meetings and training sessions involving assigned area and crew.
• Assist Supervisor in completing timesheets, validating timesheets, training sheets, and other forms of paperwork for assigned team members accurately.
• Check supplies, equipment, security of keys/locks, and work area weekly.
• While disciplinary authority is not given to this position, the Dock Lead will report performance issues and improvements to the Manager and Supervisor.
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Understand and embody ABM Core Values and Success Behaviors.
• Perform all tasks and duties required of the team.
• Perform miscellaneous duties as assigned.

• Must be 18 years of age or older.
• Must meet all requirements to receive required site badges, including successful completion of a background check.
• Previous experience in dock operations, shipping/receiving, warehouse support, logistics, or lead experience preferred.
• Ability to safely lift, move, push, and pull materials in a physically active work environment.
• Ability to work in a fast‑paced environment while maintaining safety and organization.
• Knowledge of pallet jacks and other basic material handling equipment preferred.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected under applicable federal, state, and local law, including disability and veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.