Car Wash Site Manager

location

tunnel wash bu - region 02 - market 02: 1850 e college ave, normal, illinois 61761

flexible availability

• recruit and onboard new employees, train and coach staff, schedule employee shifts, and strictly adhere to overtime policies; perform activities around employee engagement, performance management, and recognition.
• focus on growing sales volume and increasing site profitability.
• manage operating p&l metrics and understand how expenditures/costs impact business margins and pricing.
• ensure that customers are satisfied and any inquiries, incidents, and issues are resolved in a timely manner.
• ensure the site follows all approved safety procedures.
• ensure the site follows all approved vehicle damage claim procedures.
• perform other duties and responsibilities as assigned.

• strong leadership and communication skills, including active listening.
• experience with team building.
• excellent sales and customer service skills.
• ability to anticipate customer needs.
• proficient computer skills.
• strong work ethic and professional attitude.

• high school diploma or equivalent required; some college preferred.
• three+ years of retail experience, with at least one year in a management role. Candidates with supervisory or assistant manager experience from a big‑box environment or auto industry, car wash, or lube store are encouraged to apply.

an unexpired driver’s license is required. A motor vehicle record check (“mvr”) will be run on the successful candidate post‑offer.

the employee must frequently stand and walk throughout the workday; use hands; reach with hands and arms; climb or balance; stop, crouch, and kneel. The employee must be able to work in damp and humid conditions, and outdoor variable weather conditions. The employee may need to lift or move objects up to 25 lb regularly and occasionally up to 50 lb.

the incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. The position works in a typical outdoor car wash environment. Noise level is usually moderate, but can be excessively loud; hearing protection and other ppe are required. This person must adhere to osha safety guidelines and protocols and wear personal protective equipment such as hearing, eye, foot, and hand protection.

the team member must be capable of performing their responsibilities with minimal supervision.

• competitive pay with commission opportunity.
• paid vacations.
• large, stable employer.
• medical, dental, and vision coverage.
• 401(k) plan with competitive company match.
• free employee car wash membership.
• tuition reimbursement.
• work with fun, motivated people.

the company is an equal opportunity employer. The company complies with the americans with disabilities act (the ada) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ada. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.