Bank Retail Supervisor: Lead Customer Experience & Ops
Job in
Normal, McLean County, Illinois, 61761, USA
Listed on 2026-07-31
Listing for:
Heartland Bank and Trust Company
Full Time
position Listed on 2026-07-31
Job specializations:
-
Management
Regulatory Compliance Specialist, Banking & Finance
Job Description & How to Apply Below
Heartland Bank and Trust Company in Illinois seeks a Retail Supervisor to lead frontline staff, ensuring outstanding customer experiences and supporting branch initiatives. This role blends coaching, operations oversight, and policy compliance.
You will mentor tellers, supervise deposits and lending activities, and help schedule coverage to maintain service standards while achieving branch goals.
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