Center and Enrollment Director

Are you relationship-driven leader who loves working with families, building community connections, and helping a growing organization succeed? Brain Balance of Bloomington-Normal is seeking a Center and Enrollment Director to lead center operations, guide families through the enrollment process, develop community partnerships, and help drive the continued growth of our center.

Brain Balance is an evidence-based program designed to help children, teens, and adults strengthen the brain's ability to learn, regulate emotions, and manage behavior. The organization focuses on how the brain influences thinking, movement, social interaction, and responses to the world, especially when certain areas develop unevenly or inefficiently. These brain differences can contribute to challenges with attention, behavior, academics, and emotional regulation.

The Brain Balance Program® leverages neuroplasticity - the brain's ability to form new connections to build stronger, more efficient neural pathways. Participants often experience improvements in focus, mood, sensory processing, and overall self-control, making Brain Balance a meaningful place to work for those dedicated to helping individuals reach their potential.

The Center and Enrollment Director is a full-time, on-site role based in Normal, IL, responsible for overseeing daily center operations and driving enrollment growth. This role manages the entire enrollment process, including initial inquiries, consultations, program recommendations, and follow-up to ensure a smooth experience for families. The Director leads outreach and recruiting activities, builds relationships with local schools and community organizations, and represents the center at events to generate interest in Brain Balance programs.

Daily responsibilities include supervising staff, monitoring program delivery and customer experience, managing scheduling and resource allocation, and ensuring accurate handling of financial aid or payment options. The Director also tracks performance metrics, prepares reports, and collaborates with leadership to refine processes and support continuous improvement in both enrollment and program outcomes.

• Demonstrated experience in enrollment management and student recruiting, with the ability to guide families through the full enrollment lifecycle.
• Strong communication and customer service skills, including the ability to explain complex information clearly and build trust with clients and families
• Background in education, counseling, healthcare, or related fields, with an interest in neurodevelopmental or behavioral support programs.
• Proven leadership and team management abilities, including staff supervision, coaching, and performance oversight.
• Organizational and administrative skills, with proficiency in using CRM or enrollment management systems and standard office software.
• Bachelor's degree in a relevant discipline or comparable professional experience in enrollment, admissions, or center management.
• Ability to work on-site in Bloomington, IL, with flexibility for occasional evening or weekend events as needed.